If you need to cancel
If 28 days notice, or more is received, prior to the event date, there is the option of booking an alternative date or receiving a full refund of any deposit and balance payments. If 27 to 14 days notice is received prior to the event date the booking may be transferred to an alternative date however, no refund is available. If less than 14 days notice is received, prior to the event date, no transfer or refund is available.
If we need to cancel
Although very rare, there can be instances, usually for the safety of the greyhounds, that we have to cancel a meeting due to extreme weather.
- Extreme Weather: The meeting is cancelled before your party has set off. You will have the choice of either a full refund or changing you event to an alternate date.
- Racing is cancelled before race six: Your parties evening will continue, just minus the remaining races. You party will receive a voucher, to return on any midweek date (to be used within 3 months, exclusions will apply), entitling each of your group to complimentary, Admission, Racecard and Main course only.
- Meeting is cancelled after race six – Your parties evening will continue, just minus the remaining races. Your party will receive a GENERAL ADMISSION voucher to visit us on another occasion.